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Image for Radiohead: “Secondary ticketing is wrong on so many levels”

Radiohead: “Secondaryticketing is wrong on so manylevels”

Radiohead have partnered with Ticket Trust, a business established last year by the U.K. Association of Independent Festivals (AIF) and U.K.-based merch/e-commerce company Sandbag, to offer “a secure ethical alternative to the thriving secondary ticket market”.

According to the Radiohead fan site at ease, Ticket Trust offers fans the chance to buy and sell tickets at face value, plus a handling fee which is capped at 10%.

A statement from Radiohead’s managers, Chris Hufford and Bryce Edge at Courtyard Management explains that: “Radiohead are fortunate enough to have a loyal and passionate fan base cultivated over many years. Their live shows are well anticipated and rightly create a tangible sense of excitement through innovative staging. In recent years however, the band’s enjoyment of their own shows has been marred by the knowledge that a great many of their fans have been obliged to pay well over face value for their tickets,” the statement continues. “Secondary ticketing is wrong on so many levels and as management, with ultimate responsibility for the welfare of the band, we must ensure that their fans are treated fairly. This is why we are happy to work with The Ticket Trust.”

This option is only available to Radiohead fans in the UK, but the promoter for the band’s upcoming (and very sold out) Australian tour – Chugg Entertainment – is trying to combat scalping as well. .

In a statement posted on the Chugg Facebook page they have assured fans that they are “very disappointed in the resale of tickets via eBay. We are doing what we can to police this, but unfortunately for all of the deterrents that we are able to put in place (like the additional terms and conditions of sale) it is difficult for promoters, ticketing agencies and venues to enforce. We will not cancel a ticket unless we can determine with absolute certainty which exact seats or general admission tickets breach the conditions of sale, as we would otherwise risk cancelling tickets purchased by true fans like the majority of you. As you can see when you go on to eBay, professional scalpers list tickets with vague details on seating locations but rarely ever get specific about seat or ticket numbers, as this information would allow us to track who they are and cancel their tickets.”

“Since yesterday afternoon, the ticketing agencies have found a small number of credit cards that had transacted more than one order of 4 tickets, and subsequently have cancelled a handful of tickets. We again urge you NOT to buy tickets from scalpers or off of eBay as there is a chance that one of these cancelled orders is the tickets you just paid for.”

Chugg has also endorsed a Facebook group set up for fans wanting to buy, swap or sell tickets at face value.

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Comments

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flukazoid

flukazoid said on the 2nd Mar, 2012

From Chugg's FB:



Bold move. I hope this works out for everyone.

doubtfulsounds

doubtfulsounds said on the 2nd Mar, 2012

Ticket Trust sounds like a great concept for those who can't attend a gig and want or need to sell their ticket and aren't greedy bastards wanting to make a profit.

grattan

grattan said on the 2nd Mar, 2012

So Chugg says you're not alowed to have more than three friends who also want to go to the gig? Risky.

berlinchair101

berlinchair101 said on the 2nd Mar, 2012

https://mail-attachment.googleusercontent.com/attachment/?saduie=AG9B_P8sP--1Mt9Q_wN-Sn5hhyVn&attid=0.1&disp=emb&view=att&th=135d13a36b476cba

Lukey?

Erica-kate

Erica-kate said on the 2nd Mar, 2012

i got 8 tickets. woop woop!

RustyinBondi

RustyinBondi said on the 2nd Mar, 2012



No Chugg says that your account/credit card isn't allowed to have more than 4 tickets allocated to it in an effort to stop scalpers.

Big difference. With that type of dodgy journalism you should apply for a Job at Today Tonight for stirring the pot!

berlinchair101

berlinchair101 said on the 2nd Mar, 2012

If posting in a forum is journalism then I'm William Randolph Hearst.

Rusty can be Bill O'Reilly.

ThatDude123

ThatDude123 said on the 2nd Mar, 2012

Slip_dog must be the Project, then. Or The Man Show

berlinchair101

berlinchair101 said on the 2nd Mar, 2012

The Man Show is funnier than The Project.

The Man Show is not funny.

RustyinBondi

RustyinBondi said on the 2nd Mar, 2012

If posting in a forum is journalism then I'm William Randolph Hearst.

Rusty can be Bill O'Reilly.

If he is posting on his article (under the same name) it is still journalism. No matter how crappy the comment may be.

Braveheart81

Braveheart81 said on the 2nd Mar, 2012

Slip_dog is clearly Alan Jones.

The whole in the closet homophobia thing fits him to a tee.

gumbuoy

gumbuoy said on the 2nd Mar, 2012

Yeah the FL forums are definitely more Fox News than Huffington Post.

gumbuoy

gumbuoy said on the 2nd Mar, 2012

Meanwhile, whats the deal with all these people suddenly accusing grattan of being a journalist?

First this http://www.fasterlouder.com.au/forum/showthread.php?p=737355#post737355

and now this? What the hell guys? It's not a very nice thing to say about someone.

ThatDude123

ThatDude123 said on the 2nd Mar, 2012

Isn't music journalism an oxymoron, anyway?

Nosyt

Nosyt said on the 2nd Mar, 2012

Word is Grattan is the guy Rudd leaks too

grattan

grattan said on the 2nd Mar, 2012

No Chugg says that your account/credit card isn't allowed to have more than 4 tickets allocated to it in an effort to stop scalpers.

Big difference. With that type of dodgy journalism you should apply for a Job at Today Tonight for stirring the pot!

*sigh*

You do get that posting a sarcastic comment in a forum isn't exactly journalism, right?







Anyway, the (sarcastic) point still stands - scalpers could, and would, use more than one card. And simply cancelling multiple purchases from the same card does sound like a overly simplistic solution however well intentioned it may be.

sarcasm_mister

sarcasm_mister said on the 2nd Mar, 2012

had a heart attack when i read this article. instantly called up Chugg and explained my situation (which is i've bought 8 tickets over the 2 sydney shows, legitimately using the same credit card) and they said since i had bought them from the radiohead website their new policy did not apply to me. i was ready to lose my shit until she said my tickets hadn't been cancelled haha.

Hinee

Hinee said on the 2nd Mar, 2012

Ticket trust is something that needs to be out there, but in the capitalist world we live in people simply would rather sell their ticket on ebay for $500 instead of legitimately for $130.,

lava

lava said on the 2nd Mar, 2012

Just need to go to the FL Buying/Selling forum to see that there are at least some punters still willing to avoid gouging on tickets they might have been stuck with... have disposed of a few of my own over the years and met some cool (and appreciative) people doing it...

Blasted

Blasted said on the 2nd Mar, 2012

From Chugg's FB:



Bold move. I hope this works out for everyone.

Not sure it is going to work out for me, both myself and my wife bought a set of 4 tickets but we share a credit card number (although different user names) and I am worried that one lot may be cancelled. Only time will tell.

sarcasm_mister

sarcasm_mister said on the 2nd Mar, 2012



call them on monday. they're quite easy to talk to and helpful.

and a little side note. Bon Iver SOH tix are going for $250 a piece now!

Blasted

Blasted said on the 2nd Mar, 2012


Who Ticketek???


Yeah have seen that. Bris sold out 3 shows in a matter of days. I will be glad to see him for the $80 which I thought was a bit much at the time but in hindsight it is a bargin.

sarcasm_mister

sarcasm_mister said on the 2nd Mar, 2012

Who Ticketek???
.

nah call Chugg. assuming you bought them from the pre sale on tuesday or the general on thursday. they can't say anything for the people who bought from radiohead on monday. but yeah they're the people you want to talk to. probably easier to get through to than ticketek also.

Blasted

Blasted said on the 2nd Mar, 2012

Cool yeah I bought from W.A.S.T.E on Monday and Chugg on Tuesday. Thanks for the advise.

lava

lava said on the 2nd Mar, 2012



but if you bought one set from Radiohead presale and the others through Ticketek presale you should be cool... I doubt their sharing info...

I'm counting on this mate!

Braveheart81

Braveheart81 said on the 2nd Mar, 2012



I wouldn't call.

There is absolutely no way WASTE and Ticketek can share your credit card info.

Blasted

Blasted said on the 2nd Mar, 2012

I wouldn't call.

There is absolutely no way WASTE and Ticketek can share your credit card info.

That is a good point

Slip_dog

Slip_dog said on the 4th Mar, 2012

Pointless Radiohead thread about fucking tickets again, merge it, dickhead!

gumbuoy

gumbuoy said on the 4th Mar, 2012

I'm sorry Dave, I'm afraid I can't do that.

Slip_dog

Slip_dog said on the 5th Mar, 2012

Slip_dog is clearly Alan Jones.

The whole in the closet homophobia thing fits him to a tee.

how am I a closet homophobic as I openly dislike homsexuality??? makes no sense, your stupid.

Stefan Beck

Stefan Beck said on the 5th Mar, 2012

I myself like to read posts before I respond to them, others take a different approach.

ThatDude123

ThatDude123 said on the 5th Mar, 2012

The biggest loser if we merge all the threads would be Slippy himself: He'd only have ONE place to troll instead of the current four that are in circulation.

Slip_dog

Slip_dog said on the 5th Mar, 2012



yeah and you still sound like a fuckhead when you do answer.

Slip_dog

Slip_dog said on the 5th Mar, 2012



i would call that time management. It would be easier for me. FOR FUCKS SAKE WHO WILL THINK OF THE TROLLS?

monokhrome_nite

monokhrome_nite said on the 5th Mar, 2012

http://static.tvfanatic.com/images/gallery/helen-lovejoy-pic.jpg