Splendour promoters addressslower ticket sales
Fri 6th May, 2011 in Local News
After a frustrating day of ticketing problems brought on because of high demand and a widespread technical glitch with Westpac Banking, Splendour In The Grass have issued a statement to TMN addressing this year’s slower than expected ticket sales. For the first time in five years Splendour still has a few thousand tickets available, over twenty-four hours since the event went on sale.
The statement reads as follows:
For the first time in many years Splendour In The Grass has not sold out on the same day that tickets were released for sale.
Despite intense interest, illustrated by over 4 million page impressions on splendourinthegrass.com when the line-up was announced, and many thousands of Splendour fans waiting online yesterday morning to purchase tickets, the flow on effects from the much publicised Westpac banking glitch – and the frustration it caused our patrons – seems to have resulted in a break in sales momentum.
Social media makes it very clear that people tried for hours to purchase tickets through Moshtix, but couldn’t. Many people expressed immense frustration and affected card holders posted on social media sites and called our media partner triple j to ask if Splendour would do anything to counteract the disadvantage they faced in securing tickets.
In an effort to clear up the sales system and give all those Westpac and affiliated card holders a fair chance to purchase a ticket to Splendour 2011, we suspended sales at 9pm last night and relaunched sales at 9am this morning.
While there has been strong demand for tickets this morning and sales are continuing, the event has not yet sold out.





























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