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www.fasterlouder.com.au

Splendour In The Grass 2011tickets on sale

Update:

Splendour organisers have told triple j that the glitch that caused ticketing dramas has been fixed and that tickets are still on sale.

Earlier:
Banking issues have affected the Splendour ticket sales – although punters using iphone and android phones are reporting that they’ve been able to get through and purchase tickets. You can also try calling on 1300 GET TIX.

Tips on buying Splendour tickets

The Splendour organisers have also issued several updates about the banking issues:

“We can confirm that the Westpac glitch is affecting cards from Citibank, Suncorp, St George, Cashcard & Jetstar.

There’s a widespread issue with Westpac bank today Westpac are the bank ‘gateway’ by which ticket payments are processed, so this has caused big delays with early sales. Moshtix have now switched to a different bank gateway and sales should improve soon, if not already.

Next issue is that it seems Westpac and possibly St George credit cards MAY NOT WORK TODAY. We are doing everything we can to sort this out, but as you can see from the news story above, this Westpac problem is well beyond our control.

Just confirming that Westpac and St George credit cards CANNOT be used to purchase tickets due to the Westpac glitch. Transactions with these cards are being rejected and are holding up the sales process. Please use other cards. The payment gateway has now switched to another bank and sales should proceed more smoothly soon.

The cards/banks that will be affected are:
Westpac VISA, MasterCard and Debit
Potentially St George and Heritage as well.
Please do NOT use these credit cards. They are causing delays in the system due to transaction rejections.”


Tickets for Splendour In The Grass 2011 go on sale as of 9am this morning through Moshtix.

Taking place once again at the beautiful Woodfordia, tickets to Splendour will cost $390 (inc gst) Event + $120 (inc gst) Camping + booking fees, which gains entry to the festival for 3 days, from Friday 29 July to Sunday 31 July.

If you want to talk about all things tickets and have any handy tips to share about the purchasing process head over to the unofficial Splendour forum and get involved.

This year’s line-up may just be the festival’s biggest yet with Kanye and Coldplay performing their only Australia shows alongside Jane’s Addiction, The Hives and reformed Pulp and many more.

With over 80 acts listed on the sprawling Splendour in the Grass lineup is a daunting list filled with massive egos, returning favourites, upcoming locals and international next-big-things.

You could spend your days before Splendour listening to all the bands in preparation – if you devote one day to each band you can get through the whole lineup just in time for the festival. Or you could save time and check out FasterLouder’s handy guide to the picks of the festival.

CLICK HERE TO READ FASTERLOUDER’S GUIDE TO SPLENDOUR IN THE GRASS 2011

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grattan

grattan said on the 5th May, 2011

Moshtix updates from facebook:

Cards issued by banks affiliated with Westpac or St George, or using Westpac or St George technology may also experience difficulties.

We understand the inconvenience this must cause for Westpac, St George and related banks customers. The moshtix credit card payment system is online and sales continued to be processed. If possible, we recommend purchasing tickets using cards issued by other banking providers.

St George issued credit and debit cards may also experience payment difficulties. Tickets for Splendour In The Grass are still selling quickly, but are still available for sale. Again, we suggest if possible purchasing tickets with credit and/or debit cards issued by banking providers other than Westpac or St George.

Also, due to the issues with Westpac processing this morning, customers with Westpac issued credit and debit cards may experience payment difficulties. Tickets are still available for sale at this time, and we suggest if possible purchasing tickets with credit and/or debit cards issued by other banking providers.

Due to Westpac data centre shutdown, including the ATM and EFTPOS network this morning, there was a short delay in processing credit card orders.

Moshtix quickly switched to an alternative credit card processing provider, and orders are now being processed. We apologise for any inconvenience you may have experienced this morning, however credit card processing is back online, tickets are available and selling fast.