TICKETS
TICKETING INFORMATION
REISSUES / RESALES
3 DAY EVENT TICKET - T&CS
NTH BEACH CAMPING - T&CS
FRIDAY EVENT TICKET - T&CS
SATURDAY EVENT TICKET - T&CS
SUNDAY EVENT TICKET - T&CS
TICKET REISSUES & RESALES
Splendour In the Grass has decided to open up both the reissue and resale options for 2012. From June 5 those who can no longer attend will have the opportunity to offload their ticket by one of these two methods.
They will be able to either REISSUE their ticket to another person by changing the name on the ticket via their Moshfile OR they can put their ticket into the Moshtix RESALE pool to allow an unknown person to buy it. With the resale, the seller cannot nominate a buyer.
Reissues incur a fee of $20 per ticket, while resales incur a $20 fee and the original purchaser also forfeits the booking fee paid at the time of original purchase.
Buyers in the resale pay the same price/s for tickets as outlined on the Ticket Info page here. Those reissuing tickets should NOT charge more than the cost price of the tickets (including booking fees), although it is at the seller's discretion as to whether they on-charge the $20 reissue fee to the purchaser. Please note that the Splendour In the Grass Ticket Terms and Conditions forbid on-selling festival tickets at a premium, but passing on all or part of the $20 reissue fee is allowed.
Potential buyers who are being asked to pay more than the advertised prices for reissued tickets should alert Splendour in the Grass via
answers@splendourinthegrass.com and Moshtix via
ticketsupport@moshtix.com.au so that we can investigate and consider cancelling these tickets. Please provide the seller's name and email address and, if possible, their phone number/s and any other details such as Order ID or Ticket ID numbers.
Reissued or resold tickets will come to the new owner via a Moshtix email address NOT from an individual's email address. If someone sends you a ticket via a personal email address, please check the ticket's validity directly with Moshtix at
ticketsupport@moshtix.com.au. If the ticket proves to be a fake, you should contact the Police immediately with the seller's details. Moshtix will do the same.
DO NOT purchase tickets from unauthorised re-sellers or online auction sites such as eBay or Gumtree. These tickets are likely to be fakes and you will lose your money. The festival has no sympathy for anyone silly enough to buy tickets from anywhere other than through the official outlet.
Have a read of the Ticketing and Reissue/Resale FAQs here.
Final details of how both the reissue and resale facilities will operate will be provided closer to June 5.